Front Office
Front Office is like a show window of a hotel because it is the place where a guest or anyone having anything to do with the hotel would come to. It is important because it gives the proverbial first impression. It is generally maintained to a very posh standard with nice sitting arrangements around the different counters decorated to suit different tastes.

Important functions of receiving the guests, bookings, and allocation of accommodation, book keeping, handling correspondence, and preparing bills and keeping accounts of the guest services are handled at the Front Office. The department is headed by Front Office Manager or executive house-keeper who supervises and co-ordinates the work. Then, there are assistant manager, lobby executive front office supervisor, information assistant, receptionist, bell captain, bell boy, doorman, etc. to perform their assigned roles